Coronavirus (COVID-19) Update

Posted By On 16 May 2022

Conferences and Accommodation is open and welcoming guests! We take standards for hygiene and cleanliness very seriously and are taking extraordinary measures to ensure the safety of our guests and staff.

Although the Provincial Health Officer (PHO) no longer requires masks to be worn in public indoor settings, UBC will continue to require that masks are worn in all indoor common spaces for people 12 years and older until June 30, 2022.

Our hotel cleaning protocols:
Guest Rooms: We have enhanced our cleaning protocols after guests depart and before the next guest arrives to ensure our rooms are better sanitized, with particular attention paid to high-touch items and surfaces.
Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, and even room keys.
Back of House: In staff areas, we are increasing the frequency of cleaning and focusing on high-touch areas like staff entrances, laundry rooms and staff offices.

Room Service
In an effort to ensure appropriate social distancing, the hotel will provide housekeeping by request. Extra amenities such as towels and coffee will be available at the Front Desk. If you would prefer to have housekeeping services, please contact the Front Desk to schedule a time. We appreciate your understanding and support while we work to navigate a challenging time.